Position Overview:
Reporting to the Manager, Information Systems, the Business Systems Analyst under general supervision formulates and defines systems scope and objectives through research and fact-finding, combined with a basic understanding of business systems and CSI requirements. The incumbent will conduct analysis of business and user needs, document requirements, and revise existing logic, as necessary.
What you will achieve in this role:
· Analyse and modify procedures to solve complex problems, considering existing systems capabilities/limitations and business needs.
· Analyse user needs and convert them into business requirements/software specifications that follow the company’s objectives.
· Provide a technical guidance concerning the business implications of the application of various systems and their integration.
· Participate in daily monitoring of data synchronization between different systems and eliminate the errors occurred.
· Analyse any issues/errors discovered during daily monitoring and suggest features/root cause in order to eliminate them.
· Create and automate reports based on client requests.
· Keep systems documentation up to date.
· Organize and execute testing activities.
· Assist with production support issues and production releases.
· Assist with additional DB scripting and coding support.
· Support other processes as required to accomplish department’s mandate.
What you will bring to this role:
· University degree or college diploma in Computer Science or Information Systems
· 3+ years work experience in systems analysis, business analysis, workflow and dataflow analysis and modeling
· 3+ years in a production and support environment
· Experience with PL/SQL and T-SQL
· Strong knowledge of Microsoft Office (Excel, Access, Visio, Project Plan, etc.)
· Strong technical and analytical skills with an ability to adapt to new technologies
· Strong problem solving and troubleshooting skills
· Strong data modeling skills
· Solid oral and written communication skills, with the demonstrated ability to communicate complex technical topics to management and non-technical audiences
· Ability and desire to work within a cross-functional team environment with people from multiple business units
· Understanding of basic project management techniques
· Ability to manage competing demands; able to deal with frequent change, delays, or unexpected events
· Ability to look for ways to improve and promote quality
If this sounds like you or someone you know, contact us.
We thank you for your interest. Only those selected for interviews will be contacted.
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