Customer Process Administrator (Level 3)

Customer Process Administrator - Toronto

Position Overview:

In this position you will be responsible for setting up products within our database system. Provide ongoing support for our designation programs and general office administrative duties.

What you will achieve in this role:

·         Working closely with various departments to gather the necessary information required to complete the product setup.

·         Using the information to create the products on our database system.

·         Testing to ensure each product setup is accurate.

·         Attending meetings and ensuring deadlines are met.

·         Providing support to the designation team.

·         Follow up on calls and emails pertaining to designation audits.

·         Provide support to the administrative team.

 

What you will bring to this role:

·         A college diploma in business or equivalent.

·         2+ years relevant experience in a service organization.

·         Intermediate to advanced computer skills in MS Office (Word, Excel) and Outlook email.

·         Accountability and dependability.

·         Strong customer and team focus.

·         Good verbal and written communication skills.

·         Detail-oriented, speed and accuracy essential.

·         Sense of urgency, ability to work under pressure.

·         Well organized, ability to prioritize while multi-tasking.

·         Ability to work independently with limited supervision.